Cancellation & Rescheduling
Please cancel or reschedule your appointment at least 24 hours before the scheduled start time. Requests received within 24 hours of the appointment are considered late cancellations.
Late Cancellations
Late cancellations may be subject to a fee or the loss of an appointment deposit. Any applicable fee will be disclosed during the booking process.
Missed Appointments
Clients who do not attend a scheduled appointment without notice may be charged a no-show fee and may be required to prepay or provide a deposit for future bookings.
Deposits, Fees & Refunds
Appointment deposits and cancellation-related fees are handled according to the terms presented during booking. Deposits may be non-refundable when an appointment is cancelled outside the required notice period, except where otherwise required by law.
Need to Make a Change?
Contact our team as soon as possible if you need to cancel or reschedule. We will be happy to review the available options with you.